Car Doctor the Mobile Mechanic is committed to protecting your privacy and handling your personal information responsibly in accordance with Australian privacy laws.
We collect personal information such as your name, contact details, vehicle information and service history to provide and manage our services. This information is collected through bookings, enquiries, phone calls, emails and our website.
Your information is used to schedule appointments, communicate about services, issue invoices, process payments and improve customer experience. We may also use your details to send service reminders or relevant updates. You may opt out of communications at any time.
We do not sell, rent or trade your personal information to third parties. Information may be shared with trusted suppliers or service providers only when necessary to complete repairs, source parts or meet legal obligations.
Reasonable steps are taken to protect your personal information from misuse, loss or unauthorised access. Information is stored securely and only accessed by authorised personnel.
You may request access to, correction of, or deletion of your personal information by contacting us directly. This policy may be updated periodically to reflect changes in our practices or legal requirements.
By using our services, you consent to the collection and use of your information as outlined above.
